FAQ


How do I know how much to pay for a project ticket?

Simply click on Ask a Pro and a professional project manager will guide you. We know how complicated it is to figure out how much a project could cost. The professional project manager will give you a full project price and then you can decide how much you want to spend on a single ticket.

Is there a minimum amount to pay for a project ticket?

Yes, our minimum ticket is $120 USD. Our hourly rate is $12 USD and we believe that to be effective our freelancers should work a minimum of 10 hours per project ticket.

Can I buy project tickets at any time?

Yes, it’s up to you! If you already bought a project ticket, we will simply increase the number of hours the freelancer will spend on your project.

How do I pay for a project ticket?

You will be able to pay through Paypal or Credit Card, both payment methods are managed by Paypal’s secure online payment system.

Where are your freelancers located?

Our freelancers are located all over the world, Canada, United States, United Kingdom, India, China, etc.

Do you accept every freelancer?

Quality is crucial to us, therefore we do not accept every freelancer. We go through portfolios and only accept the best.

Will I be able to communicate with the freelancer?

Even better, you will have access 24/7 to a project manager who will manage the whole process on your behalf and who will make sure that the work being performed for you is perfect and timely.

Who owns the project while it’s being developed?

You are the owner of the project. We cannot transfer it until it’s fully completed, but it will be hosted on our servers until completion.

Do I have a time limit or ticket limit?

No, we’ve built Biz to assist people on a tight budget, take your time. Invest more money when you can, we will keep the project on our servers and every time you buy a new ticket, we will resume work.

Can I cancel a project ticket?

We encourage you to complete every project ticket you buy. Once the designer/developer has started working it won’t be possible to reimburse a project ticket.

Where are you located?

We are a Canadian company with offices in Asia.

How do you compare to other freelancing platforms?

We compare favorably, we do not impose our will on you. Pay what you can, whenever you can! We will not cancel your project. We also provide you with your own project manager.